Manage all your customer communication in one place with ClockPilot!

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Why ClockPilot

Every Channel in One Inbox

No more switching between tabs and apps to answer customers.

24/7 AI Support

Captain answers common questions instantly and lightens your team's workload.

Faster Response Times

SLA alerts and smart assignment make sure no conversation is left waiting.

Boosts Team Productivity

Automations and canned replies remove repetitive work.

Who Is It For?

Customer Service Teams

Teams that want to handle high message volume quickly and consistently.

E-commerce & Retail Brands

Brands answering order, delivery and return questions from one hub.

Sales Teams

Teams that want to turn Instagram and WhatsApp inquiries into deals.

Omnichannel Brands

Businesses that talk to customers across multiple digital channels.

Core Functions

ClockPilot is a cloud-based customer communication platform that lets brands manage conversations from every digital channel in one place. It brings WhatsApp, Instagram, Telegram, Messenger, email, web chat and API channels together with Captain, its AI teammate, smart assignment, automations and SLA tracking.

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Agent Screens

Unified Inbox

Every conversation from WhatsApp, Instagram, Telegram, Messenger, email, web chat and API lands in one list.

Find the right conversation in seconds with status, priority, label and team filters.

Captain Handover

Captain answers from your knowledge base and hands the conversation to the right team with a summary when needed.

Private notes stay inside the team, so every handover is seamless.

Contact Profile

Each customer's history across every channel comes together in a single profile.

Notes, custom fields and the conversation timeline are always at hand.

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Admin Screens

Captain & Knowledge

Create an AI profile per channel and train Captain with websites, PDFs and FAQs.

Manage schedules, handover rules and HTTP actions from a single screen.

Automations

Automate repetitive work with triggers, conditions and actions.

Label conversations, route them to the right team and send after-hours replies automatically.

Reports & SLA

Track conversation volume, first response and resolution times by channel, agent and day.

See at-risk conversations instantly with SLA policies and prevent breaches.

Experience ClockPilot

Let's discover together how you can manage all your customer communication in one place.